Customer care coordinator (French language)

YOUR TASKS

• Plan and ensure delivery of customer orders in line with customer requirements
• Coordinate procurement, production and delivery processes to ensure timely order fulfillment
• Support Sales in efficient order processing and scheduling
• Handle scheduling requests and resolve scheduling conflicts via ticket system or Teams
• Manage order backlog and provide regular backlog reports to Sales
• Monitor order progress and ensure transparency of delivery timelines
• Collaborate closely with internal departments to ensure smooth order execution

YOUR PROFILE

• Completed higher education (commercial or technical background preferred)
• Experience in Supply Chain Management, planning or sales support (office environment)
• Experience with ERP systems (preferably D365) and MS Office
• Strong communication, organizational and coordination skills
• Structured and reliable way of working
• Fluent in English and French, German is an advantage.
• Accuracy and a systematic approach to handling data and documentation.

WHAT WE OFFER

• An innovative company with a dynamic environment and requirements
• Collaboration with our experienced team in Switzerland
• An environment with a fail fast mentality with an open mind for new technologies and methodologies
• The possibility to work on new and exciting projects in an ever-changing business landscape
• Flexible working hours

Prijave slati na

hr.srb@regent.rs