Customer support Agent - Spanish language

Responsibilities:

• Handle customer inquiries via phone, email, and chat in Spanish.
• Provide solutions and information regarding the company’s products and services.
• Ensure a high level of customer satisfaction through professional and friendly communication.
• Monitor and record customer interactions in the CRM system.
• Collaborate with internal teams to efficiently resolve customer requests.

Requirements:

• Excellent knowledge of the Spanish language.
• Previous experience in customer service or similar roles is an advantage (but not mandatory).
• Strong communication skills and problem-solving attitude.
• Basic computer literacy and knowledge of MS Office.
• Ability to work in a team and adapt to a dynamic work environment.

We Offer:

• Net salary of 85/88,000 RSD + performance bonuses.
• Dynamic and supportive work environment.
• Opportunities for professional growth and career advancement.
• Private health insurance.
• Hybrid work model.

If you are a communicative person with excellent Spanish language skills and would like to join a dynamic team at QteamSolutions, we warmly invite you to apply!