Call Center Project Manager (m/ž)

What are we looking for?

You have:

• Bachelor’s degree in Business Administration, Management, or a related field
• Prior experience with Smartsheets and Google Suite
• 1+ years of project management experience leading and managing business projects
• 3+ years of experience in customer service and contact center support
• Strong leadership and management skills
• Advanced knowledge of written and spoken (Business) English
• A good level of Italian is preferable
• Project Management Certification is a plus (PMP, Six Sigma, or equivalent)

You are:

• A “hands on” “doer” approach
• Confident, with a “Can do” attitude
• Able to keep calm and act with equanimity when working under pressure and deadlines
• Someone who takes ownership and pride in the success of their work
• Analytical and a problem solver
• A team player
  
  

What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.