Sales Agent

Job Description

Silver Bell Group is a dynamic fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across different industries by building, managing and leading teams for them.

In this role, you will play a key part in engaging with both existing and prospective clients, presenting financial products and services in a clear, confident, and professional manner. Your primary focus will be outbound communication—building strong client relationships, identifying customer needs through a consultative approach, and offering tailored solutions that contribute to business growth while ensuring a positive customer experience.

Your Main Responsibilities:

• Conduct outbound calls to existing and potential customers
• Communicate with clients in English, providing clear and professional information
• Present products and services, and identify sales opportunities
• Perform cross-selling and up-selling activities
• Provide high-quality customer support and ensure a positive customer experience
• Handle inbound calls generated from outbound campaigns
• Achieve monthly KPIs related to sales and service performance

What We Are Looking For:

• At least 1 year of experience in sales, telemarketing, or a contact center
• Strong communication skills in English (spoken and written)
• Basic computer skills and familiarity with CRM systems (experience with Salesforce is a plus – training provided)
• Availability for shift work (full-time)
• Goal-oriented mindset and motivation to work in a performance-driven environment

What We Offer:

• Competitive salary and performance-based bonuses
• Modern office space in the center of Belgrade
• Clear career development path and opportunities for advancement
• Supportive and team-oriented work atmosphere