Security Monitoring Agent (Entry Level)

Company Overview

Since 2011, BVP has been on a mission to reduce crime across North America. In order to make the biggest impact, BVP’s tenacious team has focused on reducing Cargo Theft which attributes to a huge slice of the overall crime statistics pie. We have a strong track record delivering security solutions to aid in this $50 billion/year problem by focusing on operational effectiveness and safeguarding of people and assets. The BVP System combines professionally trained staff with the latest A.I.security surveillance technology. BVP offers highly customized end-to-end remote security guard services, safety & compliance oversight/control and business analytics tools. BVP employs over 350 professionals globally and is headquartered in Toronto Canada.

To learn more about our culture, kindly visit our LinkedIn, Facebook and Instagram pages.

About the Opportunity

If you would like to get a glimpse of what the world will look like in 10 years, join our team today. As one of Canada's fastest-growing companies, you will be part of an energetic and ambitious team that takes pride in working together in a harmonious atmosphere. We are looking for positive individuals that can thrive in a fast-paced environment as our company continues to grow at 50% every single year. Quick thinkers with proven track records would find BVP a great fit. Our fast-growing customer base from various industries will expose you to a wide range of experiences.

Responsibilities:

• Control cameras, microphones, speakers, doors, printers and other devices installed across North America
• Verbally communicate with people you see on your computer screen using two-way communication tools
• Communicate with customers and related parties via phone and email
• Perform administrative tasks as per customer request
• Manage customer's staff actions and report events to their management
• Collect big data and compile reports pertaining to operations
• Ensure smooth running of day to day operations in large facilities
• Produce reports and other communication as needed

Requirements:

• High school degree, University degree is an asset
• English speaking and writing proficiency
• Excellent understanding of customer service
• Experience with Microsoft Office Suite products, including Microsoft Word and Excel skills
• Excellent interpersonal oral and written communication skills
• CCTV and/or security background is an asset
• Computer and IT background is an asset
• Ability to work morning, day and night shifts
• A positive disposition
• Capability to work from an office in Belgrade - not a remote position
• Spanish speaking and writing proficiency is an asset

Employee Compensation Package & Perks:

• Opportunity to be part of a team of ambitious, talented people with diverse backgrounds and style
• We are all striving to continuously learn and improve
• Opportunity to be creative and innovative, we love new ideas
• Company organized events (football, carting, parties, company hangouts, etc.)
• Annual Performance Reviews and quarterly bonuses
• Bonuses for employees with children
• Dynamic and modern office space including a spacious lounge where employees can relax and enjoy
• Video games, pool, darts and foosball