Customer Service Representative (English)

Responsibilites:

• Answer incoming calls and respond to customer’s emails
• Acknowledging and resolving customer complaints
• Document all call information according to standard operating procedures
• Communicating and coordinating with colleagues as necessary

Required qualifications:

• High school or University degree
• Excellent knowledge of English language (written and spoken)
• Excellent knowledge of MS Office
• Work experience is preferable

Candidate’s profile:

• Customer – oriented mindset
• Excellent communicational and organizational skills
• Ability to quickly and effectively resolve problems