Position in Belgrade

Essential Functions

  • Work with Operations & Engineering management to insure work is delegated to team members to meet critical priorities, and address problems in a timely and high-quality fashion
  • When requested, provide objectives, performance & training needs feedback to Operations management for team members
  • Participate in Operations planning meetings, recurring operational and change review board meetings
  • Act as a point of contact for the Systems Administration team for other organizations when needed
  • Provide systems administration support for production and testing environments. This includes troubleshooting and improving existing infrastructure and processes
  • Insure TeleSign’s availability SLAs are met through highly available and redundant infrastructure
  • Using Atalassian JIRA ticketing system provide regular status updates on assigned projects and tickets
  • Provide technical support to other Engineering & Client Services as needed
  • Use available performance tools to monitor, manage and track system performance to insure customer satisfaction and provide data in support of customer queries and feed to performance and capacity planning
  • Work with TeleSign security team to maintain the security and integrity of the network and systems

Essential Requirements

  • Bachelor’s degree in Computer Science or equivalent degree
  • 3+ year of proven experience as a team lead
  • 5 years in designing, analyzing, troubleshooting, and resolving issues with LAMP based servers in a multi-tiered application architecture, especially service-oriented architecture requiring 24 x 7 availability
  • 3 - 5 years in supporting systems using several of the following:
  • Virtualized environments (VMware, AWS…)
  • Linux based DBs and Search Engines
  • Storages (EMC, Netapp…)
  • Backup and Replication solutions
  • Logging infrastructure
  • Queueing and Caching mechanisms
  • Monitoring solutions
  • Understanding of REST, VLANs, IPSec, and load balancing is required
  • Experience with DevOps configuration tools (Puppet, Ansible, Chef, Terraform) is considered as a plus
  • Ability to work independently, as well as with others, depending on scope of assignments
  • Participate in on-call rotation fronted by 24x7 support organization
  • Capable of multitasking, prioritize multiple assignments
  • Perform technical research independently or as a member of a cross functional team

We are offering

  • Good compensation - Competitive € salary plus benefits package
  • Development opportunities
  • Challenging but also a friendly working environment

Join our team, send your application in English language electronically.

Only short listed candidates will be contacted.

All applications will be handled with absolute confidentiality.

Deadline for applications: 26.02.2019.


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