Awesome OS recruits skilled and passionate employees who we nourish by providing growth opportunities withing our company environment. The company offers voice, e-mail, live chat, SMS, and social media platforms support.

We offer innovative oriented jobs for customer interaction, back office activities, graphic design and web development. Our approach is driven and unique in this field.

Our clients expect us to think outside the box and provide solutions that help break revenue and traffic targets, and that’s what we expect from you.

If you speak fluent German and have conversational English skills than keep reading!

We are looking for passionate and creative people who love team work and helping people to join our crusade in Belgrade.


What we offer:

  • Monthly salary of 700 EUR, based on 40 hours
  • A huge platform for learning and development
  • You will become part of a strong international team
  • You will have the opportunity to grow with us and to turn your own ideas into a reality


Your tasks:

  • You communicate with customers via telephone, e-mail and chat
  • You receive inbound calls as well as actively address customers and debtors outbound (no acquisition)
  • You support teammates and colleagues
  • You are responsible for ensuring a high level of customer service and a positive customer experience
  • You provide accurate, valid, and complete information by using the right tools, CRM systems, methods and processes


  • Your profile
  • You have experience in telephone customer service and ideally have some professional experience in debt collection (and to make customers happy)
  • You have a positive, motivated mindset that will help you to deal with challenging customer inquiries
  • Excellent knowledge of German is required, knowledge of English language is an advantage
  • Ability to take ownership and solve problems (hands on mentality)
  • You have an intermediate IT Skills (MS Office, web browsing, multi-window navigation etc.)


We can’t wait to get to know you!


Gradovi
Beograd


Pozicije posla

Customer Happiness Specialist   1

Kategorije
  • Administracija
  • Lingvistika, književnost i prevodilačke usluge
Obrazovanje
  • Srednja škola