Oglas namenjen i osobama čije je školovanje u toku
Your area of responsibility:
- Manage a portfolio of accounts to achieve long-term success and client retention
- Develop & maintain positive relationships with clients
- Act as main point of contact for all client account management matters
- Resolve disputes and provide solutions to customers in a timely and professional manner
- Prepare all needed resources for clients’ onboarding process, including working on marketing material that will be sent to clients
- Prepare reports on account status
- Meet targets and regular tasks with professionalism and motivation
- Be able to upsell or cross-sell products and services from our portfolio to existing clients
- Collaborate with sales team to identify new sales and growth opportunities
- Actively monitor clients’ needs and offer help
- Be available to clients via email, phone/Skype during their working hours
Your Profile:
- Proven work experience as Account Manager, KAM (Key Account Manager) or other relevant role
- University degree in Economics or Business administration
- Experience in software sales is a huge plus
- Proven ability to handle multiple account management projects at a time, while maintaining sharp attention to detail
- Fluent English – spoken and written (other languages are a plus)
- Excellent communication, listening and presentation skills
- Proficient user of MS Office package
- High client-orientation skills, quality thinking
- Eagerness to work, resilience and confident manner
- Must be highly self-motivated and reliable
What you will find with us:
- Work: very interesting work in a future-oriented industry
- Competence: fast decision-making processes and the opportunity to make a personal contribution
- Team: motivated and open-minded colleagues in a cooperative working environment
- Cooperation: professional and unbureaucratic cooperation
- Workplace: modern and beautiful working environment in a central location in Niš
- Salary: performance-related pay and good development opportunities
- Opportunity: steep learning curve and new challenges for personal development
Are you the right person to join our team?
Then please send us your complete application documents including:
details of availability and earliest possible starting date andyour salary expectations
Gradovi
Pozicije posla
Customer Relationship Manager 1
Kategorije
- Ekonomija i menadžment
Obrazovanje
- Fakultet
Status posla
- /
Smene
Plata
- / 0 - 0 RSD
Vrline
Osnovna znanja i veštine
Specijalna znanja i veštine
Posebni zahtevi
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