Sales Support Manager

in our office in Paracin, Serbia

Job responsibilities:

• Respond to requests for technical assistance via phone, Skype or email and advise customer of the appropriate action
• Researching, troubleshooting and resolving issues raised by our clients
• Responding to general inquiries about our software
  
• Identify and escalate situations requiring urgent attention
  
• Stay current with internal system information, changes and updates
  

Required Skills:

• Excellent English verbal and in writing (knowledge of additional languages is an asset)
  
• Knowledge of Internet technologies
  
• Computer skills and using MS Office applications
  
• Must be self-motivated and highly organized
  
• Team player with a positive attitude
  

We offer:

• Permanent employment
• Work in a multinational team with experienced and helpful colleagues
• Possibility to learn and build career
• Friendly, inspirational and creative work environment
  

Please send us your application documents in English.

e-mail: mara@horisen.rs

We will contact only shortlisted candidates.